1. Introduction

By using or visiting the website hosted at www.menin.pt (“Site”) or any of the information, data files, written text, graphics, links, audio files or other sounds, photographs, videos or other images (collectively, “Content”), resources and services, including newsletters (collectively, including the Content, the “Services”) made available through it, you, as a user or visitor thereof (“User”), agree to and accept (i) these Terms and Conditions (“Terms and Conditions”) and (ii) the privacy and personal data protection policy available at Privacy Policy.

The Site is owned by MWC, Lda., Tax ID 514940107, with registered office at N 322-2, Km 20 5060-056 Gouvinhas, Sabrosa, hereinafter referred to as Menin Company.

Our website address is: www.menin.pt

You can contact us using the following contact information:

Email: menin@menin.pt
Telephone: +351 259 470 278 (Call to a national landline)

Through the Site, Menin Company grants the User access to the Services. The Services, including updates, developments, new tools and/or new web properties, are subject to these Terms.

2. General obligations and responsibilities of the user

Menin Company reserves the right to change these Terms and Conditions at any time, simply by posting the changes online on the Site. It is the User’s sole responsibility to check and comply with these changes each time they use the Site. Use of the Site after the publication of changes constitutes acceptance of the updated version of the Terms and Conditions. If you do not agree with the changes made or, in general, with the Terms and Conditions, you must immediately stop using the Site and Services.

By accessing, using, and downloading materials from the Site, the User agrees, on their own behalf and/or on behalf of the entity they represent, to comply fully with the provisions of these Terms and Conditions, guaranteeing that they have the power to act on behalf of the third party they represent, if applicable.

Access to the Services by any means other than through the interface provided by Menin Company is expressly prohibited, as is access (or attempted access) to the Site and/or Services through automated means (including the use of scripts or web crawlers).

The use of the Site for purposes other than those for which the Site is intended is expressly prohibited, including illegal purposes or any others that may be considered detrimental to Menin Company’s image in the market. Usurpation, counterfeiting, exploitation of usurped or counterfeit content, illegitimate identification, and unfair competition are punishable by law.

It is also prohibited for the User to create or introduce into this Site any type of virus or program that damages or contaminates it, or to advise third parties to do so.

Site Access and Age of Legal Age

Access to the Site is free, except for the cost of the connection through the telecommunications network provided by the access provider contracted by the Client.

Given that the Site’s content and services relate to, among other products, alcoholic beverages, access is only permitted to adults, in accordance with the laws of their state of residence. If you are a minor, please leave this Website immediately.

User Account

In order to access certain Services and restricted areas of the Site, you may be asked to provide some personal data (such as identification and contact details) as part of the registration process to create a User account on the Site (“User Account”). You must provide a valid email address to which you have the right to legitimately access, as well as any other information necessary to complete the registration process. The information provided must be up-to-date, complete and accurate.

The User is responsible for maintaining the confidentiality of their password. If they detect any unauthorized use of their User Account, they must immediately notify Menin Company. However, they may be held liable by Menin Company or a third party for the unauthorized use of their User Account or password.

The User account should only be used by a third party with the consent of the account holder.

The User is solely responsible for any consequential damages or lost profits caused by their unlawful conduct while using the Site and Services and for the Content they make available on the Site.

If Menin Company deactivates or otherwise removes access to your User Account, you understand and accept that you may be prevented from accessing certain restricted areas of the Site, your User Account details, or any content therein.

3. Rights and obligations of Menin Company

Menin Company reserves the right to (i) modify, add to, or remove portions of the Terms and Conditions at any time; (ii) modify or terminate the Services for any reason and without prior notice at any time; (iii) remove User Accounts whose content is illegal, offensive, threatening, defamatory, pornographic, obscene, or objectionable, or that violates the intellectual property rights of third parties or the Terms and Conditions; (v) modify, replace, refuse access to the Site and Services, suspend, or discontinue them, in whole or in part. These changes will take effect from the date they are posted on the Site or from the date any communications are sent.

Menin Company is committed to providing technical support to Users with User Accounts, which is only available via email.

4. Intellectual property and personality rights

Ownership

All information contained on the Site and in the Services, and all data and information compiled by Menin Company and associated with it (such as data files, written text, software, music, audio files or other sounds, photographs, videos or other images) to which you have access as part of the Services or through their use, are considered content of Menin Company, or of a third party when duly identified. The User is not permitted to modify, rent, lease, lend, sell, distribute or create a derivative work based on said content (in whole or in part), unless expressly authorized in writing to do so by Menin Company or by a third party holding the respective intellectual property and personality rights.

The User acknowledges and agrees that Menin Company retains all intellectual property rights (whether those rights are registered or not and in any part of the world where those rights may exist) relating to the Services. Menin Company retains all rights not expressly granted to the User in these Terms and Conditions.

The User also agrees not to remove, conceal, or alter any intellectual property rights notices (including copyright and trademark notices) that may be affixed to or contained within the Services.

Brands and Related Products

Unless expressly authorized by Menin Company to do so, nothing in these Terms and Conditions grants the User the right to use any of Menin Company’s registered trademarks, trade names, service marks, logos, domain names, and other distinctive brand features.

Software

Menin Company grants the User a personal, worldwide, free, non-transferable and non-exclusive license to use the shopping interface on the Site as part of the Services provided (“Software”). This license is solely for the purpose of enabling the use and enjoyment of the shopping service as provided on the Site, in the manner permitted by the Terms and Conditions.

The User is not permitted (nor may they permit third parties) to copy, modify, create a derivative work, reverse engineer, decompile, or otherwise attempt to extract the source code of the Software or any part thereof, unless expressly permitted or provided for by applicable law or unless the User has been specifically authorized in writing by Menin Company to do so. Unless Menin Company has granted the User specific written authorization to do so, the User may not assign (or sublicense) their rights to use the Software, grant a warranty relating to their rights to use the Software, or otherwise transfer any part of their rights to use the Software.

5. Exclusion of warranties

To the extent permitted by applicable law, the services are provided “as is” and “as available,” and Menin Company makes no warranty of any kind with respect to them. In particular, Menin Company does not warrant to the user that (i) the use of the services will meet their needs or expectations; (ii) the use of the services will be uninterrupted, timely, secure, or error-free; (iii) any information obtained from the use of the services will be accurate or reliable; and (iv) any defects in the operation or functionality of any software provided as part of the services will be corrected.

No conditions, warranties or other terms (including any implied terms regarding satisfactory quality, fitness for purpose or conformity with description) apply to the services, except to the extent expressly defined in the Terms and Conditions.

The User’s use of the website, services, and any materials downloaded or otherwise obtained through the use of the services is at their sole risk, and they are exclusively responsible for any consequential damages and lost profits caused to the equipment on which they use or view the website, services, and materials available therein.

Nothing in these Terms and Conditions shall affect the rights provided for by applicable law to which the User is always entitled as a consumer, if acting in that capacity and relating to Menin Company, and which, contractually, the User cannot agree to alter or waive.

No recommendation or information, whether oral or written, from Menin Company should be interpreted as constituting a guarantee of any kind, unless expressly stated in the Terms and Conditions.

To facilitate user accessibility, Menin Company may include links to websites owned or operated by third parties. When using links to these third-party websites, the User must review and accept the rules of that website before using it. The user must also accept that Menin Company does not control the content of that website and cannot assume any responsibility for the materials created or published by these third-party websites. Furthermore, a link to a website that is not owned by Menin Company does not mean that Menin Company endorses the website or the products and services referenced therein.

6. Limitation of liability

To the extent permitted by applicable law, Menin Company assumes no liability to the User for any resulting damages:

(a) any judgment by the user regarding the integrity, accuracy or existence of any advertisement or any relationship or transaction carried out with any advertiser whose advertising is presented in the services or newsletter of Menin Company;

1. b) any changes that Menin Company may make to the services or any permanent or temporary cessation of the provision of services (or any functionalities of the services);

(c) the deletion, corruption or storage error of any content or other communications data maintained or transmitted by or through the use of the services;

(d) direct or indirect violation of the Terms and Conditions;

(e) failure to maintain the security and confidentiality of the password or user account details.

Menin Company’s liability for compensation for any consequential damages and lost profits related to the website and services, caused by Menin Company, its representatives or agents, is limited to cases where it acts with intent or gross negligence. If you disagree, in whole or in part, with the website or services, or with the terms and conditions, you only have the option to stop using the website or services, as applicable, and to request the cancellation of your user account.

7. Privacy Policy

The Privacy Policy is available at [https://www.menin.pt/politica-privacidade]. The document contains an explanation of the procedures adopted by Menin Company and third-party entities that provide services through the Site, regarding the processing of Users’ personal data and the protection of their privacy when using the Site and Services. You agree that Menin Company may collect and process your personal data in accordance with the Privacy Policy.

8. General provisions

Prevalence

In the event of a conflict between these Terms and Conditions and other specific provisions or terms and conditions on the Site relating to certain materials, the latter shall prevail.

Exercise of Rights

The failure by Menin Company to exercise or immediately enforce any rights or provisions set forth in these Terms and Conditions shall not be construed as a waiver thereof.

Completeness

These Terms and Conditions constitute the entire agreement between the User and Menin Company regarding the User’s use of and access to the Site and Services, and govern such use (excluding any Services that may be provided by Menin Company under a separate written agreement), replacing in full any prior agreements between the User and Menin Company relating to the Site and Services.

Reduction

The invalidity, declared by a final and unappealable judicial or arbitral decision, of any provision of these Terms and Conditions does not determine the invalidity of the remaining provisions, and Menin Company reserves the right, if necessary, to modify these Terms and Conditions accordingly in order to remedy the invalidity.

Notifications/Communications/Complaints

Any notifications and communications from Menin Company to the User under these Terms and Conditions should preferably be made to the email address or postal address provided by the User in their User Account, without prejudice to Menin Company being able to use other contact methods and information.

Any notifications, communications and complaints from the User should preferably be made to the email address [menin@menin.pt].

Complaints must be submitted within a maximum period of 30 (thirty) days, counted from the date the Client became aware of the facts, and will be registered in Menin Company’s information systems, which must decide on the complaint and notify the interested party within a maximum period of 30 (thirty) days from the date of its receipt.

9. Applicable law and jurisdiction

These Terms and Conditions, as well as the User’s relationship with Menin Company under them, are governed by the applicable laws of the Republic of Portugal. The User and Menin Company agree to submit to the exclusive jurisdiction of the courts of the district of Lisbon for the resolution of any legal issues arising from these Terms and Conditions, without prejudice to applicable mandatory legal provisions. Notwithstanding the foregoing, Menin Company may apply for precautionary measures (or equivalent urgent legal relief) in any jurisdiction.

General purchase conditions

1. Scope

1.1. These general terms and conditions (“General Terms and Conditions”) govern and form an integral part of the service provision contract entered into through the website www.menin.pt (“Site”) between MWC, Lda., NIF 514940107, with registered office at N 322-2, Km 20 5060-056 Gouvinhas, Sabrosa, hereinafter referred to as Menin Company, and the client who subscribes to the contract (“Client”), which has as its object the provision of services for the acquisition of products marketed by Menin Company (“Contract”).

1.2. The conclusion of the Contract, which takes place after confirmation of the purchase through the Website, is governed by these General Conditions, the knowledge and acceptance of which by the Customer is manifested through the validation of a selection box for this purpose in the purchase form. The Customer is also aware of and accepts the Website’s Terms and Conditions and its respective Privacy Policy.

2. Formalizing the purchase

2.1. The procedure for purchasing products through the Site is as follows:

2.1.1. Start the process by clicking on “Buy” or “Add” that appears next to each product.

2.1.2. Confirm the number of product units you wish to purchase. In the shopping cart, the customer must click “Buy” to enter their personal data and shipping address in order to later receive the order correctly.

2.1.3. The customer must select one of the payment methods offered by Menin Company.

2.1.4. Finally, the Customer must click on “Finalize purchase” and will receive confirmation of acceptance of their order through an on-screen message and an email to the address they previously provided.

2.2. Upon confirmation of the purchase details by the Customer, a code is assigned to them which must be referenced in all contacts with Menin Company. The Customer then acquires the right to the services contracted with Menin Company, under the terms and conditions described in the respective purchase receipt and in the Contract, after payment as per section 6.

2.3. The Customer assumes responsibility for entering the product delivery details correctly and accurately, and Menin Company will not be held liable if delivery cannot be completed due to inaccurate or incorrect information.

2.4. The order description is the one that appears in the product’s technical description. Any discrepancy between the product purchased by the consumer and the one published on the platform will be the responsibility of Menin Company.

2.5. In the case of payment by bank transfer, Menin Company cannot guarantee that the product price will be maintained for more than 48 hours or that there will be sufficient stock.

2.6. Menin Company offers its Clients a service for purchasing consumer products, both for individuals and businesses. Menin Company does not authorize the resale of these purchases, nor does it provide documentation for this, and the Client is fully responsible for such actions, with Menin Company being exempt from any liability in the event of resale of these products. If the users are legal entities, consumer legislation will not apply to them and, by way of illustration but not limitation, rights such as the right of withdrawal will not apply to them.

3. Price

3.1. Prices will be indicated in euros.

4. Taxes

Unless explicitly stated otherwise, the price of the service or product includes legally applicable taxes (specifically, Value Added Tax), which will be charged by Menin Company to the Customer together with the product or service at the applicable legal rate, depending on the services contracted.

5. Fees

5.1. Purchases, changes to purchases, and cancellations may be subject to fees charged by Menin Company to the Customer, calculated based on the type of purchase, the date of purchase (or the respective change or cancellation), and the applicable rate, which will be disclosed to the Customer at the time of purchase. Additionally, Menin Company may also charge the Customer additional fees for changes to purchases or cancellations if required by Menin Company or other service providers.

5.2. Fees are charged for each purchase made, as consideration for Menin Company providing online shopping services to the Customer, and are debited at the time of payment by the Customer.

5.3. Fees owed by the Customer to Menin Company in connection with a purchase are non-refundable if the Customer does not use or enjoy the goods and/or services contracted, as well as for any other reason not attributable to Menin Company, except if the Customer cancels the purchase under the terms (including deadlines) described in the General Conditions.

6. Payments

6.1. The Customer may pay for purchases made through the methods that Menin Company makes available on its Website, as referred to in the purchase process section. In any case, these will always be systems that guarantee secure payment.

6.2. Menin Company reserves the right to use third-party electronic payment methods and/or financial institutions to manage payments made by the Customer through the Site, in collaboration with payment providers.

6.3. Menin Company does not have access to the bank details linked to the Customer’s payment methods and does not know or record this data during the payment transaction.

6.4. Menin Company reserves the right to reject or cancel, after notifying the Customer, at its sole discretion, orders in which there may be (i) obvious inaccuracies or errors in the product, (ii) obvious inaccuracies or errors in pricing through the Site, or (iii) any suspicion of fraud or of the Customer having provided false, incomplete or inaccurate important data.

6.5. Menin Company reserves the right to request a copy, by fax or email, of the card used for the purchase and the customer’s identity document, bank statement, national identity document, passport or equivalent national identity document, to confirm the accuracy of the information provided.

6.6. To proceed with payment via bank transfer, the Customer must make a transfer using the information provided in the order confirmation email. This email will indicate the account number to which the transfer should be made, the amount, and the reference number that must be attached to expedite the final acceptance of your order. The order will proceed once the full amount is received, and the delivery timeframe communicated to the Customer will begin counting from the date the total amount is received in the account. Orders placed via bank transfer are valid for 48 hours. Any payment made after this period may be subject to changes in product availability or prices.

6.7. The Customer expressly authorizes Menin Company, in the event of requesting an invoice for the purchased products, to issue it in electronic format.

6.8. If payment is made through PayPal and a payment agreement has been created with PayPal by checking the “Remember PayPal details” box, and you wish to cancel this agreement, you can do so by accessing your user account via “My Account” -> “Edit Profile” or by accessing your PayPal account and canceling the agreement. The Customer declares that, in these cases, their data will be processed by PayPal.

7. Shipping and delivery costs

7.1. The shipping costs for orders placed by the Customer will be borne by the Customer, unless expressly indicated otherwise.

7.2. Menin Company will indicate the shipping costs during the ordering process; these costs must be approved by the Customer before accepting the order, unless they are included in the price. Menin Company will inform the Customer in advance, during the purchase process, of any additional expenses incurred during the contracting process.

7.3. Menin Company will inform the Customer of the estimated delivery times for the order during the purchase process. The delivery times indicated in the order are only an estimate and refer to business days. Menin Company is not responsible for any additional delays beyond the estimated delivery time.

7.4. It is the Customer’s responsibility to check the order upon delivery and, at that time, make any complaints they deem justified, such as stock shortages or missing products. If the Customer fails to report any anomalies regarding the received order (stock shortages, missing merchandise, incorrect products) to the carrier at the time of delivery and on the appropriate document (delivery notes), Menin Company will not be responsible for any complaints or costs arising from a subsequent complaint. Menin Company may request photographs confirming the complaint in the event of any complaint from the Customer regarding a delivery incident.

7.5. Menin Company assumes no responsibility arising from the non-compliance with the obligations described in this clause, due to action or omission by the logistics operator, without prejudice to any actions that Menin Company may freely undertake to help find the best solution for incidents that occur, at the request of the parties. If Menin Company undertakes logistics management, the Client will be duly informed beforehand.

7.6. Orders will be delivered to the delivery address freely designated by the Customer on the order form, provided that the address is included in the distribution areas listed on the Platform. Menin Company will not assume any responsibility when the product delivery fails due to inaccurate or false data provided by the Customer for this purpose, as well as in the event that delivery cannot be made due to causes beyond the control of the shipping company designated for this purpose, such as the absence of the recipient, for example.

7.7. The order will be delivered as soon as possible and always within thirty (30) calendar days from the date of its confirmation. Although information about the approximate delivery time is given at the time of ordering, Menin Company reserves the right to change this time, provided that it informs the Customer in advance. The delivery time communicated in the order is informative, not contractual. Whenever the product has not been shipped and/or the total delivery time, from the date of payment of the order, exceeds 30 calendar days, the Customer may cancel their order at no cost and receive a refund.

7.8. Deliveries will be made on weekdays (Monday to Friday) and during business hours (9 am to 7 pm). Unfortunately, deliveries are not made on weekends, outside of business hours, or on holidays, regardless of whether the Customer requests these options in their order or in any communication made to Menin Company.

8. Withdrawal, right of free resolution and return

8.1. Orders can be cancelled free of charge until they are prepared for shipment to the Customer. If the Customer’s cancellation request arrives after the order has been prepared, that cancellation request will be considered a return by the Customer.

8.2. The Customer may freely terminate the purchase and sale contract, without stating reasons, within fourteen (14) calendar days following the date of receipt of the product. The date of proof of delivery of the product will serve as the starting point for counting the aforementioned fourteen (14) day period.

8.3. To exercise their right of withdrawal, the Customer must notify the email address menin@menin.pt, mentioning, for identification and management purposes, the email used for the purchase and the order number. Menin Company will respond to the Customer, specifying the necessary instructions for exercising the right of withdrawal.

8.4. The Customer will bear the expenses and other costs associated with returning the product, which must be packaged and shipped securely so that the returned merchandise arrives in perfect condition. The Customer will be responsible for any damage, loss, or harm suffered by the product during this process.

8.5. In the event of a free order cancellation, Menin Company will refund the total amount of the order, less collection costs, which will usually be managed by Menin Company, using the same payment method used by the Customer to purchase the product, within a maximum period of fourteen (14) calendar days from the verification of the perfect condition of the product sent by the Customer to Menin Company.

8.6. Menin Company will only accept product returns when the product’s use has been limited to simply verifying its proper functioning by the Customer, in accordance with current legislation.

8.7. Menin Company will not accept the return of any product that has suffered damage attributable to the Customer.

8.8. The product must be returned in its original packaging and in perfect condition, i.e., undamaged or soiled by the Customer, and sent to the location indicated by Menin Company in the instructions sent to the Customer. Furthermore, the packaging must be complete and fully identified so that the sender can be identified. If it is not sent under the conditions described in these terms, the item will suffer a devaluation that must always be paid by the Customer.

8.9. Withdrawal is not permitted under the circumstances outlined in Article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users. By way of example but not limitation, returns are not possible for personalized or perishable products, without prejudice to the foregoing; in case of doubt, the Customer may contact Menin Company beforehand.

8.10. If there is an error in the shipment or a defect in the product, Menin Company undertakes to exchange the defective product for an identical one, provided it is available. The customer will bear the return and shipping costs. If an exchange cannot be made, the amount of the product in question will be refunded within 14 calendar days. To make a return, contact us by phone at +351 259 470 278 or by email at menin@menin.pt.

9. Impossibility of compliance

When, due to circumstances beyond its control, Menin Company is unable to fulfill its obligations under the Contract, it must immediately notify the Client of this inability. If the inability relates to an essential obligation, the Client may terminate the Contract without penalty or accept in writing an amendment to the Contract and any resulting price change. The Client must notify Menin Company of their decision within 4 business days of receiving Menin Company’s notification; failure to respond will be understood as acceptance of the amendment.

10. Responsibility

10.1. All products and services sold on the Site comply with Portuguese law.

10.2. The Site has adequate security levels; however, Menin Company will not be liable for any losses suffered by the Client and/or third parties due to delays, interruptions, errors, and suspensions of communications originating from factors beyond its control, namely, any deficiencies or failures caused by the communications network or communications services provided by third parties, the computer system, modems, connection software, or any computer viruses, or resulting from downloading infected files or files containing viruses or other properties that may affect the Client’s equipment. If, for any reason, access to the Site is impossible, Menin Company will not be liable for any resulting losses.

10.3. Data and information queries made within the scope of this Service are presumed to be made by the Client, and Menin Company declines any responsibility arising from the abusive or fraudulent use of the information obtained.

10.4. Menin Company will not be liable for any losses or damages caused by misuse of the Service that are not directly attributable to it due to intent or gross negligence.

10.5. Menin Company is not responsible for losses or damages resulting from the non-performance or defective performance of the Service when such is not directly or indirectly attributable to it due to intent or gross negligence, and is not specifically responsible for:

(i) errors, omissions or other inaccuracies relating to the information made available through the Service;

(ii) damages caused by the fault of the Client or third parties, including violations of intellectual property;

(iii) for non-compliance or defective compliance resulting from compliance with judicial decisions or administrative authorities or

(iv) for non-compliance or defective compliance resulting from force majeure events, that is, extraordinary or unforeseeable situations beyond the control of Menin Company, such as fires, power cuts, explosions, wars, riots, civil insurrections, government decisions, strikes, earthquakes, floods or other natural disasters or other situations beyond the control of Menin Company that prevent or hinder the fulfillment of the obligations assumed.

10.6. Menin Company does not guarantee that: the Service will be provided uninterrupted, secure, error-free, or will function indefinitely; the quality of any product, service, information, or any other material purchased or obtained through the Service will meet any expectations of the Client; any material obtained in any way through the use of the Service is used at the Client’s own risk, and the Client is solely responsible for any damage caused to their computer system and equipment or for any loss of data resulting from such operation. No advice or information, whether oral or written, obtained by the Client from or through the Service will create any warranty not expressly stated in these General Terms and Conditions.

10.7. The Client accepts that Menin Company cannot in any way be held liable for any damage, including, but not limited to, damages for loss of profits, data, content, or any other losses (even if the User has been previously advised of the possibility of such damages occurring), resulting from: the use or inability to use the Service; the difficulty in obtaining any substitute goods/services; unauthorized access to or modification of personal databases.

10.8. The Client is liable to Menin Company under the terms of the law.

11. Personal data

When filling out the purchase form, the Customer will be asked for certain data that may identify them (“Personal Data”), which will be collected and processed in strict compliance with the law and in accordance with the provisions of the Site’s Privacy Policy.

12. Contact

All communications or notifications under this Contract must be made using the information provided by the Client through the online form. Any changes to the Client’s data, as well as any communication or notification addressed by the Client to Menin Company, must be sent to the email address menin@menin.pt.

13. General provisions

13.1. These General Terms and Conditions apply only to purchases made through the Website, and are supplementary to any specific terms and conditions agreed in writing between the Customer and Menin Company regarding the subject matter of the Contract or referred to in a specific area of ​​the Website for a particular product or service, including the proof of purchase (“Specific Terms and Conditions”), which are also an integral part of the Contract.

13.2. In case of conflict, the provisions of the Special Conditions shall prevail over the General Conditions, and both shall be superseded by any additional written stipulations specifically agreed upon between the Client and Menin Company and signed by both parties, which form part of the Contract.

13.3. Once the Contract is signed, it can only be amended in writing, by a document signed by the Client and Menin Company, which then becomes an integral part of the Contract.

13.4. The provisions of these General Terms and Conditions may be changed at any time by Menin Company for future legal relationships, without prior notice. Therefore, whenever you make a purchase, even if you frequently use the Site, you should read them in full.

14. Applicable law and jurisdiction

This Contract is governed by the laws of the Republic of Portugal.

For the resolution of any disputes arising from the validity, conclusion, execution, breach, termination or interpretation of the Contract, the Court of the District of Vila Real shall have exclusive jurisdiction, without prejudice to the applicable mandatory legal rules.

15. Alternative Dispute Resolution

In the event of a consumer dispute, the consumer may resort to the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or to the following alternative consumer dispute resolution entities:

1. CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
   Tel.: 213 847 484; E-mail: cniacc@unl.pt
2. CIMAAL – Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve
   Tel.: 289 823 135; E-mail: cimaal@mail.telepac.pt
3. Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
   Tel.: 239 821 690/289. E-mail: geral@centrodearbitragemdecoimbra.com
4. Centro de Arbitragem de Conflitos de Consumo de Lisboa
   Tel.: 218 807 000 / 218807030. E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
5. Centro de Informação de Consumo e Arbitragem do Porto
   Tel.: 225 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt
6. Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral
   Tel.: 253 422 410; E-mail: triave@gmail.com
7. Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)
   Tel.: 253 617 604; E-mail: geral@ciab.pt
8. Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira
   Morada: Rua Direita, 27 – 1º Andar, 9050-405 Funchal; E-mail: centroarbitragem.sras@gov-madeira.pt