Who we are

MWC, Lda., Tax Identification Number 514940107, with registered office at N 322-2, Km 20 5060-056 Gouvinhas, Sabrosa, hereinafter referred to as MENIN Company.

Our website address is: https://www.menin.pt

You can contact us through the following contacts:
Email: menin@menin.pt
Telephone: +351 259 470 278 (Call to a national landline)

We are committed to protecting your personal data. To that end, we have developed this Policy, which reflects our commitment to respecting personal data protection rules. Additionally, we have adopted appropriate measures to ensure the integrity and confidentiality of your data, as well as all other rights to which you are entitled.

What personal data is collected and how is it collected?

Shopping

When you make a purchase through our website, at www.menin.pt, we request your personal data: full name, address, tax identification number (NIF), email address and telephone number. This data is essential for us to ship your order, contact you to provide information about your purchase and to proceed with its confirmation.

Depending on the payment method chosen, you may be asked for credit card details or user account information from third-party services such as MB Way or Paypal.

The data collected is stored for 1 year, with a view to providing customer support related to purchases during the validity period for the provision of services after their acquisition.

Emails

When you contact us via email, we collect your email address and name so that we can respond directly to your communication.

This data is stored for 1 month for customer support purposes related to orders or technical issues arising from the use of the website.

Telephone contact

When you contact us by phone, we may collect your phone number if we need to contact you again regarding information or services to be provided.

If you make a purchase through our telephone contacts, we may request the following information: full name, address, tax identification number (NIF), email address and telephone number.

The data collected is used solely for the purpose of completing the purchase and requesting additional information and/or providing clarifications related to it.

This data is stored for 1 month for customer support purposes related to orders or technical issues arising from the use of the website.

Newsletter

By subscribing to our newsletter you will receive commercial information from H.O Wines at your email address. For this purpose, we need to collect your email address and may also request personal information such as your name.

This data is stored until you communicate your intention to remove your data from the commercial mailing list. You can do this through the preferences management feature, which is available at the time of subscription, or by contacting us directly at menin@menin.pt with the subject “Remove” and indicating the email address to be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the user visited those websites.

These websites may collect data about you, use cookies, incorporate third-party tracking, monitor your interactions with them, including recording interactions with embedded content if you have an account and are logged in to that website.

Links to other websites

Our website, www.menin.pt, may include links to other websites that are not affiliated with MENIN Company. The provision of such links is done in good faith, and MENIN Company cannot be held responsible for the collection and processing of personal data carried out through these websites, nor can it assume any responsibility for such websites, particularly regarding their accuracy, reliability, and functionalities.

Cookies

“Cookies” are small software tags that are stored on your computer through your browser, retaining only information related to preferences and therefore not including personal data.

Cookies can be accessed by visiting the following link: https://menin.pt/politica-de-cookies/

How can you manage cookies?

All browsers allow users to accept, refuse, or delete cookies, and also to notify the user whenever a cookie is received, namely through the selection of appropriate settings in the respective browser. The user can configure cookies in the “options” or “preferences” menu of their browser.

Please note, however, that disabling cookies may prevent some web services from functioning correctly, partially or completely affecting website navigation.

How your data is handled

The processing of personal data consists of an operation or set of operations performed on personal data or sets of personal data, whether by automated means or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.

MENIN Company undertakes to guarantee in all cases strict compliance with personal data protection legislation, which is stored in specific databases created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which it was collected or for which consent has been given by the data subject.

Who your data is shared with.

Competent authorities: We disclose personal information to law enforcement and other government authorities to the extent required by law or strictly necessary for the prevention, detection, or prosecution of criminal acts and fraud.

How long is your data retained?

We retain your data for the time necessary to provide you with information or services in an effective manner.

What rights do you have over your data?

Right of access

You have the right to confirm that your personal data is being processed and, if so, to obtain a copy of that data and complete information about the processing.

Right to rectification

You have the right to correct errors, modify data that may be inaccurate or incomplete, and ensure that the information processed is correct.

Right to suppression

You have the right to have your data erased without undue delay if the processing is unlawful or if the purpose of the processing or collection no longer applies.

Right of restriction

You have the right to request the suspension of processing if such processing is illegal or inappropriate.

Right to object

You have the right to object to the processing of your data if the purpose of the processing is direct marketing or if the processing should be stopped for reasons related to your personal situation, unless we demonstrate compelling legitimate grounds for continuing the processing or if the processing is necessary to establish or defend legal claims.

Right not to be subject to automated individual decisions.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where such processing is necessary for the performance of a contract, is permitted by law, or is based on your explicit consent.

These rights do not include any personal data that is required to be kept for administrative, legal, or security purposes.

Where your data is sent

MENIN Company may share your data to comply with legal obligations, specifically with police, judicial, tax, and regulatory authorities.

Security

MENIN Company is committed to ensuring the protection and security of the personal data provided to it, having approved and implemented strict rules in this regard. Compliance with these rules is an obligation for all those who legally access them.

Bearing in mind the concern and commitment that MENIN Company demonstrates in protecting personal data, security measures of a technical and organizational nature have been adopted in order to protect the personal data made available to it against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of unlawful processing.

Access to Customers’ personal information is limited to employees who have a legitimate need to access that information in order to provide services to the Customer, in the performance of their duties.

Additionally, third-party entities that, within the scope of service provision, process Clients’ personal data on behalf of and for MENIN Company, are obliged, in writing, to implement appropriate technical and security measures that, at any given time, meet the requirements set out in current legislation and ensure the protection of the data subject’s rights (namely, the protection of Clients’ privacy and personal data).

Therefore, any entity subcontracted by MENIN Company will process the personal data of our Clients on behalf of and for the account of MENIN Company, adopting the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing. In any case, MENIN Company remains responsible for the personal data made available to it.

Notwithstanding the security measures adopted by MENIN Company, we advise all internet users to adopt additional security measures, namely, ensuring that they use an up-to-date PC and browser in terms of security patches, properly configured, with an active firewall, antivirus and anti-spyware, and that they verify the authenticity of the websites they visit on the internet, avoiding websites whose reputation they do not trust.

Contact information

For any information regarding our privacy policy, to exercise your rights regarding your data, or to object to receiving our newsletter, please contact us via email at menin@menin.pt.

How to complain

Without prejudice to the possibility of submitting complaints directly to MENIN Company, through the contacts provided for this purpose, you may complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.

Future changes to this Privacy Policy

In the future, it may be necessary to update or revise this Privacy Policy. MENIN Company reserves the right to do so at any time and without prior notice, publishing the revised version at www.menin.pt.

These changes will take effect from the date of publication and will only apply to personal information collected after the publication of the revised version.